Toronto Hebrew Memorial Parks– Privacy Policy

Toronto Hebrew Memorial Parks is unique in its origins as a community-owned organization. It exists to serve the Jewish Community of Greater Toronto by fulfilling obligations of establishing and maintaining cemeteries through the provision of professional administration and ongoing supervision, while showing respect for the Community’s beliefs and practices. We understand the need to protect personal information provided to us and take this role very seriously. Our commitment to protecting the privacy and confidentiality of our community’ personal information is addressed in this privacy policy.

We want you to understand why we collect your personal information, how the confidentiality of this information is protected and how you can find out what information concerning you is recorded. This policy applies to all Toronto Hebrew Memorial parks across Canada.

This app collects and uses the following data to provide wayfinding services:

Data Collected

• Location Data (GPS/Wi-Fi):  Used to determine your position for navigation.
• Mapping Data:  Used to display maps and guide you in our parks.

How We Use & Share Data

• Your Location is processed only on your device - we do not store or transmit it externally.
• Anonymous usage analytics (e.g. app performance) may be shared with third-party services (like Google Analytics) to improve the app.

Accountability

Toronto Hebrew Memorial Parks is responsible for your personal information under its control. We have appointed a permanent staff member who is accountable for our compliance with this Privacy Policy.

Personal Information

Personal information is information about you as an individual, and includes information that identifies you and that can be used to contact you. This includes such information as your name, e-mail address and telephone number.

Aggregate Data

We may also combine your personal information with that of other individuals to create aggregate data which we will use, for example, to improve our services and develop new ones. Aggregate data is general information about groups of customers but not about you as an individual.

Contacting Us

Toronto Hebrew Memorial Parks wants to hear from our community regarding any issues or comments they may have with respect to any services offered by us. We may record this information and transmit it to the required staff in order to address them in the appropriate manner. When you contact us, by post, telephone, fax, email, SMS, live chat, through our website or through social media, we collect the information that you disclose to us. This may include details such as your name, address, telephone, fax, email and phone number, as well as your questions, inquiries, comments, complaints or requests. If you correspond with us though any media, we may keep a record of that correspondence.

Surveys

From time to time, we may ask you to complete surveys that we use for research purposes and which we will use, for example, to improve our products and services and develop new ones. We will collect the information that you provide if you respond, however you are under no obligation to respond to them.

Video Surveillance

We use video surveillance in our parks to protect the rights, property and safety of Toronto Hebrew Memorial Parks, our employees, visitors and others.

Identifying Purposes

We will not use or disclose your personal information for any purpose other than those for which it was collected, except with your consent or as required or authorized by law.

Toronto Hebrew Memorial Parks collects personal information for the following purposes:

• to assist you in locating any grave within any of our Parks.
• to send you newsletters and other information about our products and services that we believe may be of interest to you

Consent

Your knowledge and consent are required for the collection, use, or disclosure of your personal information. When you become a user of our Grave Finder application, you consent to the use of your personal information for the purposes listed above. You may refuse or withdraw your consent at any time; however we may not then be able to provide you with our full range of services. We will advise you when you refuse or withdraw your consent of the impact that will have on what we are able to provide. For information on withdrawing your consent, please contact us.